Our shipping address is not always the return address. Before returning an item you must first contact us because we ship from 3 different warehouses in Europe. We can then send you the correct return address information.
You can return an item:
Within 14 days after receipt without reason as stated in the general terms and conditions. The full purchase amount will be reimbursed. The return shipping and possible transaction costs are in this case for the purchaser.
You can return an item for free(warranty):
If the item you purchased was damaged * upon receipt, it was not what you ordered, or was not comparable to the description.
In the case of a damaged item/not as described, the return costs will be reimbursed by Don Militaria after receiving a photo as proof and receiving the item back from a courier of your choice. This differs per item.
* Some items are deliberately made to look old, due to traces of use and prescription. This is not covered by damage.
Special return situations:
If you have entered a wrong address and do not inform us in time or adjust it yourself on the courier site, we will charge a return fee of €8,10. The return fee will also be charged when the package is denied delivery at your door. You can always check your entered address on your invoice, order, and delivery mails.