Shipping & Delivery

How does the delivery work?

Delivery is free & insured in all of Europe with optional fast shipping and just €20,45 insured for USA(TAX-FREE)! Outside of these countries, the shipping fee is €35(TAX-FREE).

Don Militaria works together with different couriers to deliver the items discreet and secure to your door. 

The ordered items will be sent within 48 hours on workdays after payment. Unless stated otherwise on the product page. Your package(s) can be shipped from our warehouses in the Netherlands, Italy or Poland. Scroll down for details about the delivery days. 

After receiving your Track & Trace transport time to your country is about 1 to 3 days or 10 to 15 days outside Europe. You can change your day and time of delivery after receiving a confirmation mail from DHL or other postservice. Signature is needed before receiving the items! 

Extra fast Europe delivery exclusions(temporarily disabled during corona crisis)

We also offer extra fast delivery if, for example, you need an item quickly before the start of a re-enactment event. This service is unfortunately not available for every item. These are the categories from which we cannot deliver items faster:

-Uniforms, equipment and hats/helmets + accessories across all categories

-Diorama figures across all categories

-Entire categories Western Allies and Soviet-Union

-Nazi-Germany only: The brown belts. The choose uniform insignia/kraagspiegels/shoulder board items and ll gorgets.

Your privacy

Don militaria guarantees privacy like no other! Your personal data is completely secure and will only be used for shipment. You will find all the extra security you need in the privacy policy.

Indication delivery days free Europe shipping

After ordering you can take into account the following delivery days after we ship your order. Of course, you can change the delivery day after the package is given to DHL or other shipping companies to what suits you:
 

  Ordered on: 

Delivery Date:

Monday

Wednesday/Thursday

Tuesday

Thursday/Friday

Wednesday

Friday/Saturday

Thursday

Saturday/Monday

Friday

Monday/Tuesday

Saturday

Tuesday/Wednesday

Sunday

Tuesday/Wednesday

 

Delivery days USA or other countries

   Ordered on:

Delivery Date next week:

Monday

Wednesday/Thursday

Tuesday

Thursday/Friday

Wednesday

Friday/Saturday

Thursday

Saturday/Monday

Friday

Monday/Tuesday

Saturday

Tuesday/Wednesday

Sunday

Tuesday/Wednesday

You can return an item:

Within 14 days after receipt without reason as stated in the general terms and conditions. The full purchase amount will be reimbursed. The return costs are in this case for the buyer.

You can return an item for free(warranty):

If the item you purchased was damaged * upon receipt, it was not what you ordered, or was not comparable to the description.

In the case of a damaged item / not as described, the return costs will be reimbursed by Don Militaria after receiving a photo as proof and receiving the item back from a courier of your choice. This differs per item.

* Some items are deliberately made to look old, due to traces of use and prescription. This is not covered by damage.

Why does Don Militaria ship from different countries?

Through direct shipping from different warehouses across Europe, Don Militaria can offer a much larger range of items and orders can be sent faster and more sustainably. Because Don Militaria itself does not require any packaging materials, delivery service or extra office space for storage, the prices remain affordable.

Extra information

Don Militaria and the manufacturer assure you product quality and delivery when in stock of all items offered on this webshop.

If an item is no longer in stock but is still in the webshop, this means that we will have a new stock of it. Usually within 4 weeks.

If you have ordered an item, it may happen that it is not in stock because of our stock count error. If this is the case, you will be informed as soon as possible by e-mail and the amount will be automatically refunded if desired.

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